To make sure that relationships are personal there is a key worker for each resident. It’s the job of the key worker to make the move to Mansfield Manor as easy as possible and to make sure that every resident gets the best out of the home.
In the quest for quality care we are committed to ensuring that our staff are highly trained to give our residents the finest quality care. All the staff are recognised as highly valued members of our team and ongoing training is provided with the opportunity to gain nationally recognised qualifications. The home manager and the owners hold the prestigious Registered Managers’ Award. A team of highly qualified RGN Nurses are led by an experienced Nurse Manager. The owner has an active daily input in to monitoring of care standards to give a further quality assurance benchmark.
There is a very high percentage of staff trained to NVQlevel 2/3. The staff are chosen after rigorous selection process to ensure they have the necessary characteristics such as patience, kindness, honesty and sense of humour.